Frequently asked questions
What products do you carry?
We carry a mix of local artist work, estate jewelry, items from our partner designers, and jewelry that has been made in house by Dwaine, Jim, or our other talented staff members.
How long will it take to get my jewelry fixed?
Our turnaround time is typically 2-3 weeks. Simple repairs may be done sooner. We will give you a time estimate when you drop off your repair job.
Do you work on watches?
We replace watch batteries and add or remove watch links. All other watch repairs would need to be done by a watchmaker.
Do you sell loose gemstones?
Yes we do! We have a large selection of gemstones, and if we don't have what you need, we can get it for you.
Can I bring in my own stones?
Absolutely. We are happy to design jewelry around stones you already own.
Is your work done in-house?
Yes, most of our custom work and jewelry repairs are done right here in the shop. Our jeweler, Jim, has his bench in the back of our store, and we have our casting set-up in our basement.
Do you do apprasials?
Yes we do. A formal apprasial (typically used for insurance purposes) will start at $85. Please note that we only do apprasials on diamond jewelry.